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Frequently Asked Questions (FAQ)

General

How much does it cost to use this site?

The Hotel & Travel Index website is available for travel professionals worldwide to use free of charge. Registration is free, and optional, but will give you access to premium features such as professional hotel classifications, rich media and mapping free of charge.

How can I get more information on advertising in Hotel & Travel Index online?

Click here or go to the "Advertise" link at the bottom of each page and a member of our team will be in touch with you quickly.

How can I contact the hotels in Hotel & Travel Index online? Can I book directly from this site?

There are many ways to contact the hotels that are on HTI online. The phone number for each property is included in the listings in the search results page, and on each property page.  Many hotels will choose to list an active link identified by "book now" button which will take you directly to their website where you can book their hotels.

Using the Site

Why are some listings boxed and/or shaded?

Our advertisers on hotelandtravelindex.com are given expanded listings. Those with larger advertisements are given expanded listings with a box around them, to draw more attention to their property, and the premier advertisers are given a shaded background to their listing, so that their information stands out.  For more information on a property, click on the property name (the part that is underlined), and you will be taken to a page with comprehensive information on that property.

Why are some properties shown up at the top?

The hotels that are featured in our "sponsored" section have chosen to be featured at the top of the listing pages, so that they can be found easily in cities with many hotels. For more information on participating in this, you can click here or go to the "Advertise" link at the bottom of each page.

How do I use the compare feature?

To compare multiple properties within a city or area, click on the check box marked "compare", which is to the left of the listing. Repeat this process for each of the properties that you are interested in comparing. After you have selected the properties, click on "compare", and you will see a side-by-side list of the features of each of your selections.

Registration

I forgot my password and cannot login?

Click on the "Register" link and then click on the "forgot my password link" and we will send you and e-mail with your user id and password.

Hotel Information

How do I get my hotel included in Hotel & Travel Index online? How much does it cost?

If your hotel is included on the site, but you’d like to participate in our Agent Deals program, expanded listings, be featured in our top choices for each city, or purchase a display ad, you can contact us by clicking here or going to the "Advertise" link at the bottom of each page

If your hotel is not currently included on this site at all, you can start a profile free of charge here: http://hoteldata.ntmllc.com

How do I update my hotel’s information?  How often can I update my listing?

You can update the information that we have for your hotel by going to http://hoteldata.ntmllc.com. If you do not have a password, you will find instructions on how to obtain one.   You can update your listing online at http://www.hoteldata.ntmllc.com as often as you like, 24 hours a day, 7 days a week.

If I update my hotel’s data, when will the change take place online?

The data is refreshed daily. Please allow a few days for processing any changes that you submit.

Where does this data come from?

Hotel listing data comes directly from hoteliers, advertising and non-advertising hotels have the opportunity to update their information anytime, though the Central Travel Database questionnaire found at http://hoteldata.ntmllc.com.

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